1. Information we collect
We may collect information you provide directly, information created through your use of WeightRx, and information from trusted service partners.
Personal information
- Full name
- Email address
- Phone number
- Date of birth
- Shipping address
- Billing details
- Account login information
Health and treatment information
- Weight and height
- Health history
- Current medications
- Allergies
- Treatment goals
- Assessment answers
- Lab or review information
- Prescription status
- Provider notes, where applicable
Insurance and Medicare information
- Insurance provider
- Medicare-related details
- Coverage status
- Prior authorization information
- Application or review status
Technical information
- Device type
- Browser type
- IP address
- Pages visited
- Referral source
- Cookie and analytics data
2. How we use your information
WeightRx may use your information to:
- Create and manage your account
- Process your online assessment
- Connect you with licensed providers
- Support treatment review and prescription decisions
- Check pricing, Medicare, or insurance-related options
- Process payments
- Coordinate pharmacy fulfillment and shipping
- Send account, care, delivery, or support updates
- Improve our website, products, and services
- Detect fraud, security risks, or misuse
- Meet legal, regulatory, and compliance requirements
3. How we share information
We may share information only when needed to provide, operate, or improve WeightRx services.
We may share information with:
- Licensed healthcare providers
- Pharmacy and fulfillment partners
- Payment processors
- Insurance, Medicare, or coverage support partners
- Customer support tools
- Analytics and website service providers
- Legal, compliance, or security partners
- Government or regulatory authorities when required by law
We do not sell your personal health information.